All articles ← Knowledge Base Changing Password or Email Address Custom Domain Setup How do I access my videos? How do I create an account? How do I create an account? How do I create an account? How do I create an account? How do I download my videos? How do I play videos on google chromecast How do I watch on my phone or tablet? How does this work? What is digital delivery? How to play on Apple TV How to play on Roku I am unsure if my purchase went through. I can't login, I forgot my password I can't play videos fullscreen I forgot my password and can't login. I think I purchased but I never got an email with password or PIN Kindly redownload resource to take advantage of optimized playback Mac Application and setup My app has a blank screen Streaming vs Downloading? The app won't run on my mac computer There's No Sound on my iPad video playback Videos won't play on Windows, Internet Explorer (IE) 11 Where do I find my PIN? Where do I find my PIN? Why is the app telling me to redownload videos?